FAQs

What types of identification are accepted for the criminal record check process?

Acceptable Government ID Driver’s Licence Foreign Driver’s Licence Passport Indian Status Card Citizenship Card Permanent Resident Card Firearms Licence Student Identity Card from a foreign institute Age of Majority/Liquor Board Canadian National Institute for the Blind Identification Card Military Identification Card Secondary ID Birth Certificate Notice of Assessment Telephone Bill Hydro Bill Cable Bill Lease

Is an apostille accepted in all countries?

No, an apostille is only accepted in countries that are part of the Hague Apostille Convention. For non-member countries, the traditional authentication and legalization process still applies.

Does it verify the content of my document?

No, it does not verify the content of the document. It simply confirms the signature and authority of the person or entity that issued the document. However, if the content is found to be misleading, could be used for fraud or illegal activity, or violates their policies, Global Affairs Canada will not issue an Apostille.

Is Global Affairs Canada the only place I can get authentication in Canada?

No, certain provinces such as Alberta, British Columbia, Ontario, Quebec, and Saskatchewan have been designated as competent authorities to issue Apostille certificates for documents originating from their respective provinces. The government service you should use will depend on where your document was issued

Does an apostille from Global Affairs Canada expire?

The Apostille itself does not expire. However, the validity of the document it certifies may depend on the receiving country’s laws. For example, this is the case with Canadian criminal record checks, as some countries will only accept them if they have been issued within a certain timeframe. It’s important to check the specific requirements

Do I need a Notary to notarize my document before processing?

In some cases, yes, but not always, such as in the case of birth, marriage, or death certificates where originals are required. For example, if a document does not have an official signature recognized by Global Affairs Canada, it will need to be notarized. Some clients prefer to keep their originals for safekeeping so they

What if my document is not in English or French can it still be authenticated?

Yes, but it will require further attention from professionals. Let me explain why. One of the basic requirements for the process with Global Affairs Canada is that if your document is not in one of Canada's official languages, English or French, it must be accompanied by a Canadian certified translation that is sworn before a

What are the fees?

Global Affairs Canada currently does not charge a fee, as this allows them to provide basic service without customer support, which is the costliest part of any service. Professional service fees for an Apostille vary depending on the quality of the service and the type of document and where it was issued. We recommend speaking

How long does the Apostille process take?

As of April 1, 2025, Global Affairs Canada’s processing time is approximately 15–20 business days, with an additional 5 business days required for mailing in each direction. By choosing our complimentary overnight shipping option, you can potentially reduce your processing time by approximately 10 business days and save $100 in overnight courier fees.

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