FAQs

What happens to my fingerprints once they are processed by the RCMP?

Fingerprint submissions for civil screening are retained by the Canadian Criminal Real Time Identification Services (CCRTIS) for up to 90 days, after which they are permanently destroyed once the search is complete. These fingerprints are not stored in the RCMP National Repository of Criminal Records and cannot be accessed for future use.

What happens to my fingerprints after they are processed by the RCMP?

The Canadian Criminal Real Time Identification Services (CCRTIS) destroys fingerprint submissions related to civil screening after 90 days, once the search process is complete. These fingerprints are not added to the RCMP National Repository of Criminal Records and cannot be used for future searches.

How long does it take for my RCMP Certified Clearance Certificate to reach your office?

The processing times for electronic fingerprint submissions to the RCMP's Canadian Criminal Real Time Identification Services (CCRTIS) depend on the circumstances: No Criminal Record or Match Found: If there is no match to an RCMP fingerprint record, processing is completed within 72 hours (3 business days). The RCMP will mail the results to the applicant

What requirements do I need to follow when I get my fingerprints done outside Canada?

When getting your fingerprints done outside Canada, ensure the following requirements are met: Fingerprint Form Details: The form must include two complete sets of rolled fingerprints (10 fingers rolled individually per set). It must also include two sets of flat impressions: Four fingers together for each hand (left and right). Flat thumb impressions for both

¿Qué es eIV?

La verificación electrónica de identidad (eIV) permite a Triton confirmar su identidad electrónicamente al pedirle que responda algunas preguntas de seguridad sobre su situación financiera. El proceso es simple y se puede completar desde cualquier computadora o dispositivo móvil, ¡todo desde la comodidad de su hogar o mientras viaja!

¿Qué tipos de identificación se aceptan para el proceso de verificación de antecedentes penales?

Documento de identificación gubernamental aceptable Licencia de conducir Licencia de conducir extranjera Pasaporte Tarjeta de estatus indígena Tarjeta de ciudadanía Tarjeta de residencia permanente Licencia de armas de fuego Tarjeta de identidad de estudiante de una institución extranjera Mayoría de edad/Junta de bebidas alcohólicas Instituto Nacional Canadiense para Ciegos Tarjeta de identificación Tarjeta de identificación

What is the cost for digital fingerprints and how long does it take?

The cost of digital fingerprinting varies by service provider, with our clients reporting prices starting at $40; however, you should expect to pay at least $50 or more. The process typically takes about 10 minutes, though the exact duration may vary depending on the service provider.

How much does an online criminal record check cost using Global Document Solutions?

As international document specialists, we understand that authenticating CPIC checks for international use can be expensive. That’s why we’re excited to offer the lowest-cost CPIC check in Canada—just $29.95 plus tax—exclusively for clients using our Apostille or Authentication and Legalization services. We're here to make the process easier and more affordable for you!

What is eIV?

Electronic Identity Verification (eIV) allows Triton to confirm your identity electronically by having you answer a few security questions about your financial status. The process is simple and can be completed from any computer or mobile device, all from the comfort of your home or on the go!

What types of identification are accepted for the criminal record check process?

Acceptable Government ID Driver’s Licence Foreign Driver’s Licence Passport Indian Status Card Citizenship Card Permanent Resident Card Firearms Licence Student Identity Card from a foreign institute Age of Majority/Liquor Board Canadian National Institute for the Blind Identification Card Military Identification Card Secondary ID Birth Certificate Notice of Assessment Telephone Bill Hydro Bill Cable Bill Lease

Is an apostille accepted in all countries?

No, an apostille is only accepted in countries that are part of the Hague Apostille Convention. For non-member countries, the traditional authentication and legalization process still applies.

Does an apostille verify the content of my document?

No, an apostille does not verify the content of the document. It simply confirms the signature and authority of the person or entity that issued the document. However, if the content is found to be misleading, could be used for fraud or illegal activity, or violates their policies, Global Affairs Canada will not issue an

Is Global Affairs Canada the only place I can get an apostille in Canada?

No, certain provinces such as Alberta, British Columbia, Ontario, Quebec, and Saskatchewan have been designated as competent authorities to issue Apostille certificates for documents originating from their respective provinces. The government apostille service you should use will depend on where your document was issued

Does an apostille from Global Affairs Canada expire?

The Apostille itself does not expire. However, the validity of the document it certifies may depend on the receiving country’s laws. For example, this is the case with Canadian criminal record checks, as some countries will only accept them if they have been issued within a certain timeframe. It’s important to check the specific requirements

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