FAQs

Does My Document Qualify for Canadian Apostille Services?

✅ Documents We Can Assist With: We can assist you with the Apostille (authentication and legalization) process for a wide range of Canadian-issued documents, including: Personal Documents: Adoption Birth Certificate Court Documents Death Certificate Divorce Certificate Marriage Certificate Passport Pension Letter Police Check Power of Attorney Property Deeds Wills Educational Documents: Degree Diploma Enrollment Letter

How long does the process take?

📅 Processing Time for Apostille (Authentication and Legalization) The processing time depends on the document type, destination country, and government procedures. Here’s a breakdown of estimated processing times for Apostille-only requests: Region / Authority Processing Time Status Indicator Ontario 1-2 business days ✅ Fast Alberta 5–8 business days 🟡 Moderate Saskatchewan 10–12 business days 🟠

What is the cost of your Apostille service?

💲 Apostille Service Pricing: What to Expect Our fees start from $150 (excluding taxes and government fees) and are determined by several factors: ✅ Document Type & Quantity: Different document types may require varied processing steps. ✅ Apostille Authority: Costs may vary based on the relevant government authority used. ✅ Processing Speed: Choose standard or

How can I pay for services?

You can pay for our services through the following methods: ✅ Accepted Payment Methods: Online Payments: MasterCard, Visa, American Express, ApplePay, Discovery, PayPal, Interac e-Transfer. By Mail: Corporate Cheque or Money Order (Include with your documents when sending to us). 🏛 Embassy Fee Payments: Most embassies accept payment by Money Order or Bank Draft. Speak

How Long Does It Take to Receive a Quote?

📅 Quote Response Time: What to Expect ✅ Fast & Reliable Responses: During our business hours (Monday to Friday, 9 AM to 5 PM Eastern Time), we strive to respond to online quote requests within 30 minutes to a few hours, depending on the complexity of your request. 📞 Need to Speak with Us? While

What is the difference between Apostille, Authentication, and Legalization?

Canada now issues Apostille certificates for documents being used in countries that are part of the Hague Apostille Convention. This new process is simpler and faster—it replaces the old two-step method of Authentication (by Global Affairs Canada) followed by Legalization (by a foreign embassy or consulate). For countries not part of the Hague Convention, the

What Are the Benefits of Hiring Global Document Solutions, Canada’s First International Certification Experts?

Why Choose Global Document Solutions? Because Your Time-Sensitive Documents Deserve the Best. When it comes to international document certification, experience, speed, and precision aren’t optional — they’re essential. Here’s why Global Document Solutions is Canada’s trusted choice: ✅ Canada’s First and Most Experienced TeamWith over 30 years as pioneers in the field, we’ve helped thousands

What happens to my fingerprints once they are processed by the RCMP?

Fingerprint submissions for civil screening are retained by the Canadian Criminal Real Time Identification Services (CCRTIS) for up to 90 days, after which they are permanently destroyed once the search is complete. These fingerprints are not stored in the RCMP National Repository of Criminal Records and cannot be accessed for future use.

What happens to my fingerprints after they are processed by the RCMP?

The Canadian Criminal Real Time Identification Services (CCRTIS) destroys fingerprint submissions related to civil screening after 90 days, once the search process is complete. These fingerprints are not added to the RCMP National Repository of Criminal Records and cannot be used for future searches.

How long does it take for my RCMP Certified Clearance Certificate to reach your office?

The processing times for electronic fingerprint submissions to the RCMP's Canadian Criminal Real Time Identification Services (CCRTIS) depend on the circumstances: No Criminal Record or Match Found: If there is no match to an RCMP fingerprint record, processing is completed within 72 hours (3 business days). The RCMP will mail the results to the applicant

What requirements do I need to follow when I get my fingerprints done outside Canada?

When getting your fingerprints done outside Canada, ensure the following requirements are met: Fingerprint Form Details: The form must include two complete sets of rolled fingerprints (10 fingers rolled individually per set). It must also include two sets of flat impressions: Four fingers together for each hand (left and right). Flat thumb impressions for both

¿Qué es eIV?

La verificación electrónica de identidad (eIV) permite a Triton confirmar su identidad electrónicamente al pedirle que responda algunas preguntas de seguridad sobre su situación financiera. El proceso es simple y se puede completar desde cualquier computadora o dispositivo móvil, ¡todo desde la comodidad de su hogar o mientras viaja!

¿Qué tipos de identificación se aceptan para el proceso de verificación de antecedentes penales?

Documento de identificación gubernamental aceptable Licencia de conducir Licencia de conducir extranjera Pasaporte Tarjeta de estatus indígena Tarjeta de ciudadanía Tarjeta de residencia permanente Licencia de armas de fuego Tarjeta de identidad de estudiante de una institución extranjera Mayoría de edad/Junta de bebidas alcohólicas Instituto Nacional Canadiense para Ciegos Tarjeta de identificación Tarjeta de identificación

What is the cost for digital fingerprints and how long does it take?

The cost of digital fingerprinting varies by service provider, with our clients reporting prices starting at $40; however, you should expect to pay at least $50 or more. The process typically takes about 10 minutes, though the exact duration may vary depending on the service provider.

How much does an online criminal record check cost using Global Document Solutions?

As international document specialists, we understand that authenticating CPIC checks for international use can be expensive. That’s why we’re excited to offer the lowest-cost CPIC check in Canada—just $29.95 plus tax—exclusively for clients using our Apostille or Authentication and Legalization services. We're here to make the process easier and more affordable for you!

What is eIV?

Electronic Identity Verification (eIV) allows Triton to confirm your identity electronically by having you answer a few security questions about your financial status. The process is simple and can be completed from any computer or mobile device, all from the comfort of your home or on the go!

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